Expert, concierge-style support
Clear. Personal. All about you.
Personalised, expert peri+menopause and midlife medical care and support. Delivered with empathy, clarity and ease.
From your first appointment, here's how we make it simple, supportive and all about you.
Step 1
Book Your First Doctor Consult
Start by booking your video (or phone) telehealth appointment with one of our menopause-savvy Australian doctors. These aren't your average doctors – they're trained and totally across what's happening to your hormones.
- Comprehensive 45-minute initial appointment: $295
- Medicare rebate: $128.35 (for eligible patients)
Step 2
Tell Us Everything. Yes, Everything.
Complete your UnPause All About Me patient intake form. Yes, it's long — but so is the list of symptoms menopause can throw at you. We cover your symptoms, medical history, mental health and more, so we get the full picture of you. Complete it online, in your own time.
Step 3
Have Your UnPause Consult
Your UnPause doctor comes prepared. You'll have a proper discussion about what's been going on in your body and your brain. Shared decision making and, if appropriate, a treatment plan tailored for you. Everything is handled via telehealth (video or phone) — no need to waste time and money travelling to and from appointments.
Step 4
Choose the Ongoing Care That Fits
Some women want the full concierge experience. Others prefer flexibility. We offer both because this isn't one-size-fits-all. Choose from the all-inclusive UnPause Posse membership or the flexibility of UnPause On-Demand.
Choose a plan that fits you.
UnPause Posse Membership
Menopause isn’t a phase you “get through.” It’s a lifelong hormonal state - the gateway to midlife health. And you can’t manage that with a single consult or a ‘set and forget’ plan.
Joining the UnPause Posse gives you continuous, expert support - your midlife health HQ - so you can protect long-term health and age powerfully, not passively.
You get the following:
- Ongoing access to your clinical team for prescription management, follow-up consult management, blood test management and referrals as required - because midlife health shouldn’t be a DIY project
- Concierge-style access to a Registered Nurse - your go-to-guide between appointments for clarity and real-time support
- Symptoms tracking support
- Script forwarding and delivery service (optional) - delivery and medication costs not included
- UnFog & UnMute webinars - Q&A sessions and talks with experts who know what they're talking about
- Lifestyle content available on demand
- Possible health fund benefit eligibility – check with your health fund for their eligibility criteria
UnPause On-Demand
A flexible alternative — if you like to take it as it comes.
Book follow-up appointments when you need them. No membership required. Perfect for those who prefer a DIY approach.
- Medicare rebate: $87.10 (for eligible patients)
- Menopause expert consult when you need one.
- No ongoing support or bonus features included.
Compare the care plans
| Ongoing Care Plan | UnPause Posse Best ValueMost Popular | UnPause On-Demand |
|---|---|---|
| 45-minute consult – required | Required | Required |
| Ongoing clinical concierge support | ||
| Follow-up consult management | ||
| Symptom tracking support | ||
| Prescription management | ||
| Pathology and imaging management | ||
| Script forwarding and delivery – optional; additional costs apply | ||
| Expert webinars and talks | ||
| Lifestyle content | ||
| Health fund eligibility – check with your health fund for eligibility criteria |