Expert, concierge-style support
Clear. Personal. All about you.
Personalised, expert peri+menopause and midlife medical care and support. Delivered with empathy, clarity and ease.
From your first appointment, here's how we make it simple, supportive and all about you.
Step 1
Book Your First Doctor Consult
Start by booking your video (or phone) telehealth appointment with one of our menopause-savvy Australian doctors. These aren't your average doctors – they're trained and totally across what's happening to your hormones.
- Comprehensive 45-minute initial appointment: $295
- Medicare rebate: $128.35 (for eligible patients)
Step 2
Tell Us Everything. Yes, Everything.
Complete your UnPause All About Me patient intake form. Yes, it's long — but so is the list of symptoms menopause can throw at you. We cover your symptoms, medical history, mental health and more, so we get the full picture of you. Complete it online, in your own time.
Step 3
Have Your UnPause Consult
Your UnPause doctor comes prepared. You'll have a proper discussion about what's been going on in your body and your brain. Shared decision making and, if appropriate, a treatment plan tailored for you. Everything is handled via telehealth (video or phone) — no need to waste time and money travelling to and from appointments.
Step 4
Choose the Ongoing Care That Fits
Some women want the full concierge experience. Others prefer flexibility. We offer both because this isn't one-size-fits-all. Choose from the all-inclusive UnPause Posse membership or the flexibility of UnPause On-Demand.
Choose a plan that fits you.
UnPause Posse Membership
Joining the UnPause Posse gives you continuous, expert support - your midlife health HQ - so you can protect long-term health and age powerfully, not passively.
You get the following:
- Follow-up consult, pathology, imaging and referral management as required - because midlife health shouldn’t be a DIY project
- Concierge-style access via text, phone or in-app to a Registered Nurse - your go-to-guide between appointments for clarity and real-time support
- UnPause Care app – your clinical concierge in your pocket for quick and easy symptom tracking and prescription management guided by your clinical team in real-time
- Script forwarding and delivery service (optional) - delivery and medication costs not included
- UnFog & UnMute webinars - Q&A sessions and talks with experts who know what they're talking about
- Evidence-based library of articles and videos on demand
- Possible health fund benefit eligibility – check with your health fund for their eligibility criteria
UnPause On-Demand
A flexible alternative — if you like to take it as it comes.
Book follow-up appointments when you need them. No membership required. Perfect for those who prefer a DIY approach.
- Medicare rebate: $87.10 (for eligible patients)
- Menopause expert consult when you need one.
- No ongoing support or bonus features included.
Compare the care plans
| Ongoing Care Plan | UnPause Posse Best ValueMost Popular | UnPause On-Demand |
|---|---|---|
| 45-minute consult – required | Required | Required |
| Ongoing Registered Nurse support via text, phone and in-app | ||
| Follow-up consult management | ||
| UnPause Care app for real-time guidance with symptom tracking and prescription management | ||
| Script forwarding and delivery – optional; additional costs apply | ||
| Expert webinars and talks | ||
| Evidence-based library of straight-talking articles and videos | ||
| Health fund eligibility – check with your health fund for eligibility criteria |